FirstBank & Trust

 

PHONE SCAM ALERT

We have received several reports of a phone scam occurring in our area. Individuals have received phone calls and text messages from an automated computer system. The calls erroneously warn about debit cards being blocked due to fraud and request the individual to enter their debit/credit card number and/or social security number using their phone. The text messages request you to call an out-of-area phone number. Below is an example of the scam text message.



These calls and texts are not from local banks. FirstBank & Trust will never contact you to ask for personal information including debit card, credit card, or social security numbers. Should you be contacted, do not respond to the message in any way. Never provide card or personal information to unsolicited callers.

These type of scams are an attempt to obtain card information or social security numbers from various individuals to be used in fraudulent activity. If you have been contacted and have given out information related to your card, please contact us immediately at 806-788-0800 and we will issue you a new card.

 

Sincerely,

 

 


Stephen Quisenberry
SVP | Chief Technology Officer

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