FirstBank & Trust
Security

Report Fraud, Identity Theft, Scams, or Suspicious Activity

If you believe you are the victim of fraud or identity theft, contact FirstBank immediately. If you are a victim of identity theft, you should contact the major credit bureaus and request an alert be placed on your credit file and contact local police. Additionally you should check your credit report at least annually.

FirstBank

(806) 788-0800

Lost or Stolen Card

Debit Card: 866-546-8273 (After Hours)
(806) 788-0800 (During Business Hours Mon-Fri 8am-5pm)
Credit Card: 800-423-7503 (After Hours)
(806) 776-6888 (During Business Hours Mon-Fri 8am-5pm)
Equifax: 800-525-6285 or www.equifax.com
Experian: 888-397-3742 or www.experian.com
TransUnion: 800-680-7289 or www.transunion.com

You are entitled to one free credit report annually from each of the three major credit bureaus.
www.annualcreditreport.com

If you receive suspicious emails, text messages or phone calls claiming to be for FirstBank & Trust please forward them to SAFE. Do not reply or click on any links.

Additional information on Identity Theft and Fraud

FTC - http://ftc.gov/bcp/edu/microsites/idtheft/ or http://ftc.gov/bcp/menus/consumer/tech/privacy.shtm
FDIC - http://www.fdic.gov/consumers/theft/

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