FirstBank & Trust
CONTACT

Do you have any questions or comments for us? Let us know!

for Customer service

Monday - Friday: 7:00 a.m. CT - 8:00 p.m. CT
Saturday: 8:00 a.m. CT - 2:00 p.m. CT

Call:

Toll Free: 877.280.1864
 

Click here for complete banking center contact information.

Reorder Checks

FOR 24-HOUR BANKING SERVICES INCLUDING:

Telephone Banking
Credit Card Inquiries
Lost or Stolen Debit and Credit Cards

Toll Free: 806.785.5626

Telephone Banking Resource Guide

Debit Card Dispute Form

Please do not include your account or social security number in your communication.

FirstBank & Trust is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against FirstBank & Trust should contact the Texas Department of Banking through one of the means indicated below:

In person or U.S. Mail:
Texas Department of Banking
2601 N. Lamar Boulevard, Suite 300
Austin, TX 78705-4294

By telephone: 877.276.5554

By fax: 512.475.1313

By email:consumer.complaints@dob.texas.gov

Through a website:www.dob.texas.gov

Or by contacting:
FDIC Consumer Response Center
1100 Walnut Street, Box #11
Kansas City, MO 64106
1.877.ASK.FDIC (1.877.275.3342)
Monday - Friday 8:00 a.m. to 8:00 p.m. EST
Fax: 703.812.1020