Contact Information

Thank you for visiting our website.  We want to answer any questions you might have about our products or services.

There are several ways you can contact us:

FirstBank & Trust is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against FirstBank & Trust should contact the Texas Department of Banking through one of the means indicated below:

• In person or U.S. Mail:
  Texas Department of Banking
  2601 N. Lamar Boulevard
  Suite 300
  Austin, TX  78705-4294
   
• By telephone: (877) 276-5554
   
• By fax: (512) 475-1313
   
• By email: consumer.complaints@dob.texas.gov*
   
• Through a website: www.dob.texas.gov
   

Or by Contacting: 

FDIC Consumer Response Center
1100 Walnut Street, Box #11
Kansas City, MO 64106
1-877-ASK-FDIC (1-877-275-3342)
(Monday - Friday 8:00 am to 8:00 pm EST)
703-812-1020 (Fax number)

*Information entered into this email is not encrypted. Please do not include any sensitive information such as PIN numbers, Social Security Numbers or account numbers.